Welcome to Go Truck Your Ultimate Delivery Solutions

“Go Truck” the name itself defines the cargo services which lagging in domestic market.

app
shape

Privacy Policy


This privacy policy sets out how Go Truck uses and protects any information that you give Go Truck when you use our app and website


Go Truck is committed to ensuring that your privacy is protected. If we ask you to provide certain information that can identify you while using our App and Website, you can be assured that it will only be used in accordance with this Privacy Statement.


Go Truck may change this policy from time to time by updating this page. Please check this page periodically to make sure you are happy with any changes. This policy is effective from Sep 16, 2024.


We may collect the following information:

  • Name and job title
  • Contact information including email address.
  • Demographic information such as zip code, location, preferences and interests.
  • Other information related to customer surveys and/or offers.
  • Application installation, uninstallation and information of other installed applications What we do with the information we collect

What we do with the information we collect


We need this information to understand your needs and provide you with the best possible service, in particular for the following reasons:


Internal record keeping


We may use the information to improve our products and services.


From time to time we may send promotional emails, SMS and make voice calls about new products, special offers or other information that we think will be of interest to you using the email address and mobile number provided by you.


From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS, voice, fax or mail. We may use the information to customize the Website to your interests.


You may specifically opt out of the above in accordance with the Telecom Commercial Communications Customer Choice Terms, 2018 or otherwise. If you wish to opt out, please contact us on 04461339999 or email us at info@gotruckapp.com/ with your request to opt out of such commercial communication from us.


Security

We are committed to ensuring that your information is secure. We have put in place appropriate physical, electronic and administrative procedures to protect and secure the information we collect online to prevent unauthorized access or disclosure. We will not retain any information collected from you for longer than is reasonably required by us for the purpose of our Services or as required by applicable laws in India


disclosure

We may disclose certain personally identifiable information to third party services listed below:


  • Information you provide to us such as name, email, mobile phone number.
  • Information we collect when you access and use our Service, including device information, location and network carrier.
  • Customize the app for you so you get a smooth experience.
  • Perform behavioural analysis.


How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. By collecting and remembering information about your preferences, a web application can tailor its functionality to your needs, likes and dislikes.


We use traffic log cookies to identify which pages are being used. It helps us analyze data about web page traffic and improve our website according to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.


Overall, cookies help us provide you with a better website, help us track which pages you find useful and which pages you don't. A cookie does not provide us with any information about your computer or you in any way, other than the data you choose to share with us.


You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can change your browser settings to reject cookies if you prefer. This may prevent you from fully using the Website.


Links to other websites

Our website may contain links to other websites of interest. However, you should note that if you use these links to leave our site, we have no control over that other website. Therefore, we cannot be responsible for the security and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and consult the applicable privacy statement for the website in question.


We will not disclose or share your personal information with third parties unless we are required to do so by your permission or by law. We may use your personal information to send you promotional information about third parties that we think will be of interest to you if asked to do so.


You can request details of the personal information we hold about you under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Regulations, 2011. A small fee will be charged. If you would like a copy of the information we hold, please write to info@gotruckapp.com


If you believe that any information we hold on you is incorrect or incomplete, please write or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. You may also withdraw your consent by writing to us at info@gotruckapp.com. Such revocation shall terminate the Services requiring such information.



Contact us

If you have any questions regarding this Privacy Policy or wish to report a violation of the Privacy Policy, you may contact us using info@gotruck.com or the information on the Support page.